Careers at Rec & Royal

The Barback position will work for our entertainment bar venue and will be responsible for assisting Bartenders in all opening, closing and nightly duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes and supplying service bar with food for a high-volume restaurant and/or nightclub. Assists the department head with the training/mentoring of new employees as requested. Maintains all assigned wardrobe in accordance with established standards. Interacts with customers creating a high-energy and entertaining interactive environment. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

• Provide a friendly and personal experience with a willingness to engage and interact
• Respond to Guest inquiries and requests in a courteous and polite manner
• Provide Guests with information and directions
• Adhere to all Company Standard Operating Procedures
• Maintain all Company Service Sequence Standards
• Greet all Guests promptly, with a friendly and upbeat attitude
• Provide information to Guests regarding our venues, menus and pricing Recognize and cultivate regular Guests and repeat business
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Report any incidents of theft, vandalism, or violations
• Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
• Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention
• Comply with all state and federal liquor laws
• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
• Keep back bar clean and organized
• Ensure nightly/weekly and opening/running/closing duties are completed
• Maintain opening/closing liquor, beer, wine and consumables par
• Record and report any equipment failure and/or safety hazards to a Manager immediately
• Ensure proper rotation of all liquor, beer, wine, and consumable items
• Maintain Company Safety and Sanitation Standards
• Clean all spills and waste immediately
• Place all trash in proper receptacles
• Polish and wash glassware throughout shift
• Prepares all mixes and garnishes
• Provide service to Bartenders, Cocktail Servers, and in a timely manner
• Related duties as assigned based on extensive experience working in an Entertainment Bar Venue
• Assist all other team members as needed
• Create and maintain a sense of urgency
• Appear in uniform for all shifts at the scheduled time
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
• Present an alluring and attractive venue to further the overall theme of the venue
• Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
• Inform Management of any complaints, comments or incident
• Ability to create and maintain service rapport through the corporate philosophy
• Performs other job-related duties as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:

• Accountability
• Development
• Working relationships
• Judgment
• Quality of work
• Job skills knowledge
• Productivity
• Dependability
• Punctuality
• Adherence to Policy
• Verbal communication
• Attitude
• Appearance
• Teamwork
• Guest satisfaction

EDUCATION/REQUIREMENTS:

• High School Diploma Preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 18+ years of age
• Possession of or the ability to possess all state-required work cards
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

WORKING KNOWLEDGE REQUIREMENTS:

• Industry (nightclub, bar, lounge, and/or restaurant) service experience
• Opening/Closing duties
• Liquor, beer and wine brand names
• Knowledge of drink recipes
• Proper lifting techniques
• Inventory and stock rotation
• Guest relations
• Sanitation and safety
• Proper garnish, cutting, and presentation

SKILLS:

• Demonstrate a positive attitude at all times
• Keep an open and objective view
• Listen empathetically and be respectful at all times
• Communicate assertively
• Maintain composure and stay focused
• Maintain personal integrity
• Work as a team, stay organized, multi-task, and prioritize
• Communicate with Employees and Guests
• Handle a fast-paced, busy, and somewhat stressful environment, and work under pressure
• Maintain confidentiality
• Move effectively and efficiently throughout the venue floor and bar areas
• Outgoing personality, friendly, demonstrate enthusiasm and professionalism use strong judgment
• Consistently maintain a professional, neat, well-groomed appearance, posture, and hygiene adhering to The Company standards
• Anticipate the needs of the Bartender

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the club
• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, and smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:

• The work environment characteristics described here are representative of those employee encounters
• while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Entertainment interactive bar
• Work varied shifts to include weekends and holidays
• Involves constant public contact
• Work may be performed in small areas and varying conditions of temperature, lighting and air quality
• The work environment is subject to varying levels of noise and crowds, the severity of which depends upon the Guest volume
• Work inside during all times of the year as needed based on business volumes
• Fast-paced, high volume, high energy, and loud working environment
• Must be flexible on shifts and days off to include weekends and holidays

SECURITY RESPONSIBILITIES:

• Security Level – Low

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The position is responsible for assisting the servers in all duties. Responsible for maintaining their section and the restaurant in all aspects of stocking and cleanliness. Maintains all assigned wardrobe/costumes in accordance with established standards and uniform guidelines; works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

Perform all assigned duties as detailed in your opening, afternoon and closing checklists
Set and reset tables efficiently before, during and after service periods to turntables
Attend pre-shift briefings and any scheduled meetings as directed by management
Maintain complete knowledge of table/seat/station numbers, proper table setups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
Maintain cleanliness and stock of their assigned areas, side stations and table.
Work as a team, assisting all guests’ and employees’ needs and inquiries
Effectively communicate with management to fulfill and address any issues or needs requested by guests and or other employees
Perform daily cleaning jobs assigned to you in a thorough and timely manner
Ensure that all necessary stock is being replenished during the shift
Clean tables, chairs, restaurant floors, walls, woodwork, furniture, shelves, inside and outside of side stations and any other areas of the restaurant as specified on your checklists thoroughly and daily
Clear guest tables after each course and reset with appropriate settings
Wipe tabletops clean and ensure that floor/banquette are clean always
Serve water to guests and continuously top-off waters
Replace condiments and some side-items as necessary
Follow the order of service issued during training
Resolves guest complaints, ensuring guest satisfaction
Clean tools and work surfaces you use (black clothes, sinks, shelves, and surfaces, cupboards, etc.) throughout your shift as needed
Clean and dry spillages, following our standards, immediately upon occurrence; never leave spills unattended
Move furniture as directed by management, including but not limited to tables, chairs, barstools, banquettes, bar tables, boxes, equipment, etc.
Ensure that any breakage is reported and recorded at the end of every shift using the breakage form provided
Maintain complete knowledge of correct maintenance and use of equipment
Replenish wares inside stations throughout shift
Maintain complete knowledge of proper table/tray setups
Complete closing duties as assigned
Buff/polish all silverware and glasses as directed by management
Stock up the restaurant’s side stations and expo line for the shift to specified par levels (glasses, cutlery, plates, condiments, napkins, teacups, teapots, sugar bowls, wiping cloths, trays, etc.); Make sure all equipment is clean and in good condition and continue replenishing stock throughout your shift
Prepare trash bins for service and maintenance throughout shift
Change trash bags, napkin bags, etc. as appropriate throughout your shift
Refill water pitchers for service and maintenance throughout shift
Change sanitation buckets every two hours or as needed (if applicable)
Ensure ice buckets are properly filled every two hours or as needed
Be fully conversant with every aspect of the Company’s emergency procedures, Company’s policies and procedures within the employee handbook
Use all chemicals in accordance with OSHA regulations and venue requirements
Perform related duties as assigned
Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction
EDUCATION/REQUIREMENTS:
Must have a minimum of 1 year of direct work experience in a high-volume restaurant venue
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state required work cards
Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
Nightclub, bar, and lounge operations
Beer, wine, spirits, and cigar brands
Opening and closing duties
Proper lifting techniques
Sanitation and safety
High volume operations
SKILLS:
Ability to perform basic mathematical equations
Must have strong problem-solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to write reports, business correspondence and procedure manuals
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must present and maintain a professional image to further the overall theme of the club
Must have good positive energy to make it through the day
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 25 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, smell and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Nightclub, bar and/ or lounge environment
Involves constant public contact
Fast paced, high volume, high energy
Hours may be part-time (less than 30 hours per week)
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts including days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level – Low

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The EVS Attendant is responsible for ensuring their assigned areas and restrooms are clean in accordance with Home Hospitality cleaning standards.
Essential Duties and Responsibilities:
Performs cleaning of assigned areas in accordance with established work schedules as assigned by your Supervisor.
Thoroughly clean all areas and restrooms according to Home Hospitality procedures
Empties waste containers and transport trash and waste to disposal area.
Replenishes supplies in restrooms per housekeeping procedures.
Conducts walkarounds of assigned areas to assure that the areas are always in compliance with EVS/Cleaning standards.
Reports maintenance repair problems to Supervisor.
Ensures all lost and found items are turned in and logged on a daily basis.
Ensures that all sanitation guidelines are maintained.
Maintains and operates equipment utilized during an assigned shift in a safe manner that promotes the safety of others in the immediate work area.
Ensures that all storage areas/rooms and work areas are neat, clean and organized.
Performs other duties as assigned.
Education & Experience:
Previous commercial cleaning and/or guest service experience preferred.
Knowledge, Skills & Abilities:
Working knowledge of various cleaning equipment, vacuum cleaners, tools and fixtures
Ability to follow directions and instructions
Guest service oriented; ability to adhere to Rec & Royal Quality and Operations Standards
Physical Requirements:
Frequent walking and standing for the entire length of shift
Frequent climbing of stairs
Frequent bending, stooping, reaching, kneeling, and carrying
Use of hands to operate cleaning equipment and complete a variety of cleaning duties
Occasionally required to lift and/or move up to 50 pounds.
Visual acuity sufficient to inspect the cleanliness of surfaces
SCHEDULE:
Hours may be part-time (less than 30 hours per week)
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts including days, nights, weekends and holidays
The venue is to be cleaned after hours when the venue closed and not in operations.

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

POSITION SUMMARY:
The Host Person position is responsible for meeting, greeting, and seating guests, in a friendly, courteous, and professional manner. The Host Person seats guests and manages the flow of reservations to maximize the guest experience. The Host Person will also be responsible for answering the phone and taking, tracking, and organizing reservations, to-go orders, and special requests. Have fun and make friends!!!

QUALIFICATIONS:
Must exhibit focused attention to detail, while working in a high-pressure environment.
Able to write and speak in a confident manner.
Greet all guests warmly.
Maintain a clean and organized reception area.
Experience with taking reservations a plus.
Recent experience as a hostess.
Must be 18 years of age or older to qualify for this position.

ESSENTIAL JOB FUNCTIONS: (include but are not limited to)
Approaches guest and collect information needed to assist with seat and bar arrangements.
Constantly provides guests with accurate information about the venue and property as well as entertainment offered in each.
Works with a sense of urgency to anticipate guest and team members need when the opportunity arises.
Maintains knowledge of the venue floor plan and table numbers, seating the room evenly and consistently per venue management’s instruction.
Communicates with management, and service staff immediately to rectify any and all guest needs and requests.
Ensure work area is in compliance with the Philadelphia health codes at all times.

PHYSICAL AND WORKING ENVIRONMENT:
Must be able to stand or walk a minimum 6-hour shift.
Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must be able to lift up to 25 pounds.
Must have excellent communication skills and be able to read, write, speak and understand English.
Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels, dancing, bright lights, and smoke machine and communicate during this time – sometimes within a small area.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

The Kitchen Porter is responsible for maintaining the venues clean always. Clean, sanitize and organize all kitchen equipment, pots, pans, flatware and silverware. Dish machine break down and cleaning. Clean, maintain and sanitize the entire kitchen.

PRIMARY JOB DUTIES:
Maintain the highest level possible of cleanliness and sanitation standards throughout the area of responsibility, which will meet or exceed Federal, State, and Local standards
Comply with all safety and health department procedures
Set-up, operate and clean all kitchen machinery/equipment properly and safely and store it in its proper place
Clean and sanitize food service, preparation ware, dish room, pot room and kitchen areas in restaurants where applicable
Scrape/spray all ware before placing in ware-washing machine
Rack all plates and glassware according to dish room standards. Ensure all ware is clean and sanitary before removing from dish room areas
Take out trash as needed
Sweep all debris from the floor and maintain the floor dry and free of spills
Pick up all soiled cups and take it to the back of the house to be washed
Pick up all debris and trash (bottles, napkins, etc.) and dispose appropriately. Clean all biohazard spills in a timely manner while observing health and venue guidelines
Practice proper food handling procedures
Separate all ware and store properly in designated areas
Efficiently work with materials and/or resources being aware of and minimizing costs and expenses
Maintain equipment quality through preventative maintenance and cleaning
Attention to detail on areas of grease, grime, proper storage, stacking heights, chemical usage and storage, etc.
Ensure bus tubs are kept level and not filled to overflowing with glassware and dishware
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
Working knowledge of product identification
Assist in set-up, service, and break down of areas as assigned for banquets
Responsible for maintaining the workstation in a neat and orderly fashion
Follow cleaning schedule and closing list thoroughly
Communicate effectively on all levels. Report problems and concerns with machinery to the Chef
Comply with all safety and health department procedures as well as Home and/or departmental policies/procedures
Ability to participate in service as dictated by company philosophy
Assists and/ or completes additional tasks as assigned
WORKING KNOWLEDGE REQUIREMENTS:
At least six (6) months previous dishwasher experience required.
Familiarity working in high volume Nightclub, kitchen, bar, lounge and/or restaurant
Work any day of the week and any shift
Proper lifting techniques
Inventory and stock rotation
Sanitation and safety
Proof of eligibility to work in the United States
18+ years of age
Maintain a professional, neat and well-groomed appearance adhering to Company standards
SKILLS:
Must have strong problem- solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to write reports, business correspondence and procedure manuals
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 75 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, and smell
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Work indoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Involves constant public contact
Fast paced, high volume, high energy
Hours may be part-time (less than 30 hours per week)
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts including days, nights, weekends and holidays

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The Model Marketing Bartender expedites guests’ drink orders and mixes and prepares and serves alcoholic/non-alcoholic drinks to all Guests in a high-volume restaurant/nightclub atmosphere. Markets the venues and services offered to a targeted Guest’s base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting The Company. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Assist in establishing and developing new and repeat clientele.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

Working knowledge of portion control and product identification.
Answer questions about food, beverages, and other Company functions and services. Inform guests of specials and menu changes
Take orders for beverages from guests
Responsible for accurately checking guest identification
Provide service to cocktail servers in a timely manner
Check beverage and food orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
Communicate orders through POS terminal immediately
Follow given drink recipes when dispensing drinks. Garnish beverages as needed per company standards and recipes
Deliver beverage orders promptly
Organize and prioritize service per appropriate service sequence
Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps, and all other tender types
Uphold procedures for Bartender/Mixologist banks
Responsible for proper check–out procedures
Responsible to ensure accurate accounting of all bar monies
Appear in uniform for all shifts and promotional activities at the scheduled time
Ensure proper rotation of all liquor, beer, wine, and consumable items
Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
Proper set up and maintenance of banquet function spaces
Inform management of any complaints, comments or incident
Ability to create and maintain service rapport through The Company Corporate philosophy
Respond to guest inquiries and requests in a courteous and polite manner
Anticipate guest needs. Provide information to Guests regarding our venues, menus, and pricing
Adhere to all company Standard Operating Procedures. Maintain all Company Sequence of Service Standards
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Report any incidents of theft, vandalism, or violations
Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner
Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to a Manager immediately
Assist all other team members as needed
Assists and/ or completes additional tasks as assigned
The marketing and promotional requirements as described below are representative of the minimum requirements of those that must be met by an employee to successfully perform the essential functions of this job.
Must have and maintain a Facebook, Twitter, and Instagram page used for work which identifies the property
Employees must like, comment, share, post on each platform (Facebook, Twitter, and Instagram), as well as execute 1 activity on each platform for every scheduled non-banquet shift on the clock.
Must focus on the development of a personal clientele list
Must interact and entertain guests in a professional, cordial and exemplary manner
Pose for pictures as requested by management
Must market and promote all venue-specific events
Must adhere to all specified marketing requirements and guidelines as listed above
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction
EDUCATION/REQUIREMENTS:
High School Diploma preferred
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state/venue required work cards
Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
Minimum of one to three (1-3) years’ experience in hospitality working in a high-volume bar
POS systems
Hospitality, Nightclub, Bar, and Lounge operations
Beer, wine and spirits
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Beverage presentation
High volume operations
SKILLS:
Create and maintain a sense of urgency
Ability to perform basic mathematical equations
Must have strong problem-solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must present and maintain a professional image to further the overall theme of the venue
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace at venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 25 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
Involves constant public contact
Fast-paced, high volume, high energy
Hours may be part-time (less than 30 hours per week)
The schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts including days, nights, weekends and holidays

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

Model Marketing Bottle Server is responsible for beverage service of all VIP tables and seating areas in the assigned venue. Maintains all assigned wardrobe/costumes in accordance with established standards. Markets the nightclub, restaurant and lounge, and services offered to customers. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting the company and venue. Requests identification from customers when legal age is questioned and works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Performs other duties as requested.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing
Organize and prioritize service per appropriate service sequence
Take bottle menu, beverages, food, and bar orders from Guests and communicate orders to the service bar through POS terminal
Check all orders prior to serving to ensure accuracy, proper presentation and verify that all special requests have been met
Garnish beverages as needed according to standard recipes and venue specifications
Promptly deliver all orders to appropriate sections and tables
Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps, and all other tender types
Verify by checking the guest’s identification when using debit or credit card
Process guest payments by cash, credit card, venue comps, and all other appropriate tender types
Collect required signatures from guest
Ensure accurate accounting of all bar monies and independent banking procedures
Appear in uniform for all shifts and promotional activities at the scheduled time
Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately. Place all trash in proper receptacles
Inform management of any complaints, comments or incident
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Report any incidents of theft, vandalism, or violations
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to a Manager immediately
Assist team in additional tasks or when needed
Assists and/ or completes additional tasks as assigned. Gets change for Model Bartender as required
The marketing and promotional requirements as described below are representative of the minimum requirements of those that must be met by an employee to successfully perform the essential functions of this job.
Must have and maintain a Facebook, Twitter, and Instagram page used for work which identifies the property
Employees must like, comment, share, post on each platform (Facebook, Twitter, and Instagram), as well as execute 1 activity on each platform for every scheduled non-banquet shift on the clock.
Must focus on the development of a personal clientele list
Must interact and entertain guests in a professional, cordial and exemplary manner
Pose for pictures as requested by management
Must market and promote all venue-specific events
Must adhere to all specified marketing requirements and guidelines as listed above
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction

EDUCATION/REQUIREMENTS:
High School Diploma preferred
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state/venue required work cards
Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
Minimum of one (1) years’ experience in hospitality working in a high-volume restaurant, bar, or nightclub
POS systems
Nightclub, bar, and lounge operations
Knowledge of liquor, beer, wine, and spirits
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Beverage presentation
High volume operations
SKILLS:
Must present a professional appearance to further image of the venue.
Create and maintain a sense of urgency
Consistently maintain an outgoing, warm, and friendly personality.
Must have strong problem-solving skills
Ability to communicate effectively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to demonstrate a positive attitude always
Ability to listen empathetically and be respectful always
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
Consistently maintain a well-groomed appearance, posture, and hygiene
Make-up, technique, and style should stay current and in line with current fashion standards and trends
Move effectively and efficiently throughout the venue floor and bar areas

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace at venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 25 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
Involves constant public contact
Fast-paced, high volume, high energy
Work varied shifts including days, nights, weekends and holidays

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The position will be responsible for preparing all restaurant foods, hot and cold. Responsible for working in all aspects of food preparation. Demonstrates knowledge of all areas of the kitchen.
Prepare all restaurants foods, hot and cold. Responsible for working in all aspects of food preparation
Prepare prep sheet to include all items that need to be prepared or ordered
Follow prep sheet and communicate to Chefs in accordance
Ensure set prep times are met
Properly wrap, label, date and store all food items on their proper cart. Ensure product freshness
Set up, operate and clean all kitchen machinery/equipment and stores it in its proper place
Maintain complete knowledge of correct maintenance and handling of equipment, using only as intended and only after proper training has been demonstrated
Efficiently work with materials and/or resources being aware of and minimizing costs and expenses
Comply with all safety and health department procedures as well as Company departmental policies/procedures
Comply with all state and federal liquor laws
Demonstrate knowledge in all areas of the kitchen
Read measure, execute recipes, and execute computer tickets for service
Apply advanced knife skills required for service and preparation
Maintain a solid menu knowledge and attention to detail
Assists Chefs as needed in execution of service
Work as a team, assisting all guests and employees’ needs and inquiries
Effectively communicate with management, chefs and service staff to fulfill and address any issues or needs requested by guests and or other employees
Work one or two days ahead of an operation to ensure product delivery is on time and to ensure on days off anyone covering has what they need to operate
Assists and/ or completes additional tasks as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction

EDUCATION/REQUIREMENTS:
High School Diploma preferred
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state/venue required work cards
Maintain a professional, neat and well-groomed appearance adhering to company standards

WORKING KNOWLEDGE REQUIREMENTS:
Minimum of one to two (1-2) years of kitchen work experience with one year in a high-volume restaurant preferred.
Understanding of purchasing, receiving, inventories and cost control
Possess knife skills, knowledge of food storage
Restaurant back of house operations
Opening and closing duties
Proper lifting techniques
Sanitation and safety
Safe alcohol service
High volume operations

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The Security Host provides security and protection for guests, employees and the property. Maintains crowd control, prevents theft, and discourages altercations in a high volume atmosphere. The Security Host works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. This is a non-tip eligible position (Security Hosts are not allowed to receive gratuities from our guests).

PRIMARY JOB DUTIES:
Provides security and protection for our guests, employees, and company property
Upholds law and order in the venue, in conjunction with local law enforcement
Administers first aid and assists injured guests or employees
Ensures that proper authorities are contacted
Remains alert for any suspicious persons or activities
Reports any safety hazards immediately to Management
Answers all guest questions and furnishes detailed information on facilities.
Follows radio communication procedures and corresponding codes
Reacts professionally and rationally in emergency and pressure situations
Restrains intoxicated, disorderly, or insubordinate guests and alerts management immediately
Follows the established procedures for escorting and assisting necessary employees to cash control
Communicates professionally with all management
Promotes and practices safety awareness and behavior, adhering to all safety standards
Directs emergency vehicles when called upon
Assists and/ or completes additional tasks as assigned

EDUCATION/REQUIREMENTS:
Hospitality experience preferred
Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Maintain a professional, neat and well-groomed appearance adhering to Company standards
Possession of / or ability to possess a valid alcohol awareness card (RAMP Card) and Philadelphia Bouncer certification.

WORKING KNOWLEDGE REQUIREMENTS:
Guest Relations
Proper lifting techniques
Good working knowledge of common safety hazards and precautions to establish a safe work environment
Knowledge of radio communication procedures and corresponding codes

SKILLS:
Must have strong problem-solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to write statements.
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, lift, climb, crouch and carry as necessary
Must be able to push and lift up to 50 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, and smell
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work indoors and/or outdoors, exposed to excessive heat, hot and/or cold surfaces, steam, and wet floors
Nightclub, bar, lounge and/ or restaurant
Involves constant public contact
Work may be performed in small areas and varying conditions of noise level, temperature, lighting, and air quality.
Must be able to work both inside and outside during all times of the year as needed based on business volumes
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the Guest volume
Work varied shifts including days, nights, weekends and holidays

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The position provides mentorship to Security Host at the venue level while monitoring the venue. The role sets the standard for venue Security through on the job interaction and demonstration. The Lead Security Host also assists the venue Security Manager with scheduling, accurate payroll reporting, and Security Host training and lost and found procedures.

Supervise Venue Security
Circulate among guests and employees to preserve order and protect property
Uphold the law and order in the venue in conjunction with local law enforcement
Administer first aid and assist injured guests or employees
Ensure that proper authorities are contacted
Remain alert for any suspicious persons or activities
Answer all guest questions and furnish detailed information on the facilities.
Properly communicate via radio
React professionally and rationally in emergency and pressure situations
Restrain intoxicated, disorderly, or insubordinate guests or remove them from premises
Communicate professionally with all Management
Promote and practice safety awareness and behavior, adhering to all safety standards
Assist Venue Security Manager with administrative duties such as scheduling, payroll reporting, post assignments.
Conduct Security Host Training
Direct emergency vehicles when called upon
Assists and/ or completes additional tasks as assigned
Follow and up-hold lost and found procedures.

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Reliability
Written communication
Verbal communication
Appearance
Teamwork
Guest satisfaction
EDUCATION/REQUIREMENTS:
21+ years of age
Proof of eligibility to work in the United States
Hospitality experience preferred
Maintain a professional, neat and well-groomed appearance adhering to Home Hospitality standards
Possession of/or ability to possess a valid RAMP and Philadelphia Bouncer Certification.
Work varied shifts to include weekends and holidays

WORKING KNOWLEDGE REQUIREMENTS:
Minimum of one (1) year of experience as Security Host in the hospitality industry required
Knowledge of common safety hazards and precautions to establish a safe work environment
Knowledge and use of all radio communication codes and procedures
Knowledge of report writing basics
SKILLS:
Ability to demonstrate a positive attitude always
Ability to motivate and lead by setting the example
Ability to learn and retain company policies and procedures
Ability to communicate in both written and spoken English language
Ability to keep the working area clean and organized
Ability to keep an open and objective view
Ability to actively listen, be empathetic and respectful always
Ability to communicate assertively
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time
Ability to communicate with employees and guests
Ability to notice, correct & modify the behavior of Security Hosts when it falls below minimum expected Company standards
Ability to complete sufficient incident reports
Ability to complete forms and notifications concerning employee disciplinary matters
Ability to project voice across the venue floor for all guests to hear and understand

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to stand for extended periods of time
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be dexterous and able to participate in all service aspects
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 75 lbs.
Use hands to handle, or feel objects, tools or controls
Be observant and quick to respond to various situations
Reach with hands and arms; climb stairs, balance, stoop, kneel, crouch or crawl
Talk, hear, taste and smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Nightclub, bar, lounge and/or restaurant
Involves constant public contact
Work may be performed in small areas and varying conditions of noise level, temperature, lighting, and air quality
Work is both inside and outside during all times of the year as needed based on business volumes
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends
Indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work varied shifts including days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level – High

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

The position is responsible for assisting the Model Marketing Bottle Server in all duties. Responsible for maintaining their section and the restaurant in all aspects of stocking and cleanliness. Maintains all assigned wardrobe/costumes in accordance with established standards and uniform guidelines; works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

Perform all assigned duties as detailed in your opening, afternoon and closing checklists
Set and reset tables efficiently before, during and after service periods to turntables
Attend pre-shift briefings and any scheduled meetings as directed by management
Maintain complete knowledge of table/seat/station numbers, proper table setups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
Maintain cleanliness and stock of their assigned areas, side stations, table, and POS Stations
Run teas, coffees, juices, bar snacks and liquor coffees to table and bar (if applicable), serve to guests according to venue standards of service
Work as a team, assisting all guests’ and employees’ needs and inquiries
Effectively communicate with management to fulfill and address any issues or needs requested by guests and or other employees
Be familiar with the guests on the reservation list, especially guests regarded as (VIP) and our regular guests’ requests/preferences
Perform daily cleaning jobs assigned to you in a thorough and timely manner
Ensure that all necessary stock is being replenished during the shift
Clean tables, chairs, restaurant floors, walls, woodwork, furniture, shelves, inside and outside of side stations and any other areas of the restaurant as specified on your checklists thoroughly and daily
Clear guest tables after each course and reset with appropriate settings
Wipe tabletops clean and ensure that floor/banquette is clean always
Serve water to guests and continuously top-off waters
Replace condiments and some side-items as necessary
Follow the order of service issued during training
Resolves guest complaints, ensuring guest satisfaction
Clean tools and work surfaces you use (black clothes, sinks, shelves, and surfaces, cupboards, etc.) throughout your shift as needed
Clean and dry spillages, following our standards, immediately upon occurrence; never leave spills unattended
Move furniture as directed by management, including but not limited to tables, chairs, barstools, banquettes, bar tables, boxes, equipment, etc.
Ensure that any breakage is reported and recorded at the end of every shift using the breakage form provided
Maintain complete knowledge of correct maintenance and use of equipment
Replenish wares inside stations throughout shift
Maintain complete knowledge of proper table/tray setups
Complete closing duties as assigned
Buff/polish all silverware and glasses as directed by management
Stock up the restaurant’s side stations and expo line for the shift to specified par levels (glasses, cutlery, plates, condiments, napkins, teacups, teapots, sugar bowls, wiping cloths, trays, etc.); Make sure all equipment is clean and in good condition and continue replenishing stock throughout your shift
Prepare trash bins for service and maintenance throughout shift
Change trash bags, napkin bags, etc. as appropriate throughout your shift
Refill water pitchers for service and maintenance throughout shift
Change sanitation buckets every two hours or as needed (if applicable)
Ensure ice buckets are properly filled every two hours or as needed
Be fully conversant with every aspect of the Company’s emergency procedures, Company’s policies, and procedures within the employee handbook
Use all chemicals in accordance with OSHA regulations and venue requirements
Perform related duties as assigned
Assists and/ or completes additional tasks as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Punctuality
Adherence to Policy
Verbal communication
Attitude
Appearance
Teamwork
Guest satisfaction

EDUCATION/REQUIREMENTS:
Must have a minimum of 1 year of direct work experience in a high-volume restaurant venue
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state-required work cards
Maintain a professional, neat and well-groomed appearance adhering to Company standards

WORKING KNOWLEDGE REQUIREMENTS:
POS system
Nightclub, bar, and lounge operations
Beer, wine, spirits, and cigar brands
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Beverage presentation
High volume operations
SKILLS:
Ability to perform basic mathematical equations
Must have strong problem-solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Ability to maintain a high level of confidentiality
Ability to write reports, business correspondence, and procedure manuals
Ability to demonstrate a positive attitude always
Ability to keep an open and objective view
Ability to listen empathetically and be respectful always
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must present and maintain a professional image to further the overall theme of the club
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 25 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, smell and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
Nightclub, bar and/ or lounge environment
Involves constant public contact
Fast-paced, high volume, high energy
Hours may be part-time (less than 30 hours per week)
The schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts including days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level – Low

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

Sound/Lighting Technician (Audio Visual)
Responsible for assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency and profitability levels.
Required Technical Skills (minimum):
Audio – microphones, speakers, sound systems, channel mixers, etc.
Video – Videowall, projectors, screens, monitors, etc.
Lighting – Experience with programming and operating intelligent lighting is a plus (specifically Hog consoles).
Computers – Advanced knowledge of PC software.
Job Type: Part-Time
Responsibilities:
Executing live technical show elements including, audio, lighting, and other show elements as directed.
Timely and accurate set-up of equipment for reoccurring events and special client functions
Caring for and maintaining the upkeep of tools, equipment, props, and venue
Continually increase audiovisual skills and knowledge
Effectively utilize the company’s A/V software
Maintaining a clean and safe work environment
Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
Ability to take direction well
Maintain positive employee relations, strong team-player orientation, and communication standards
Other duties and responsibilities as required or assigned
Experience Required:
Minimum of one years’ experience in the AV industry
Advances knowledge and experience with AV set-ups
Certification in AV technology or related courses (preferred).
Work Environment:
This position requires the ability to work long hours on your feet
This position requires the ability to consistently lift up to 75 pounds
This position requires the ability to work a varied schedule
Ability to climb ladders and scaffolding
Flexible availability including evenings, weekends, and holidays. Shifts are mostly on weekends and may include long hours.
Experience:
Customer Service: 3 years (Preferred)
Audio Visual: 1 years (Required)

Education:
High school or equivalent (Required)

The VIP Marketing Host generates revenue through development and servicing of relationships with existing and potential guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties promptly and collaborate with all departments to ensure total guest satisfaction. The position is responsible for effectively handling guest complaints and discrepancies, assuring all guests are dealt with efficiently and courteously.

PRIMARY JOB DUTIES:
Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base
Actively markets the venue through available social media outlets.
Is aware of the impact individual behavior will have on the venue as a whole, presents oneself as a public relations agent at all times
Welcome and entertain all customers to the venue professionally and courteously, according to the established venue sequence of service.
All assigned data collection, marketing, and social media tasks must be completed per management’s requests maintain professionalism at the workplace and with co-workers and patrons
Be attentive to all company-related events and upcoming venues and changes
Maintain and meet all marketing requirements such as guest list, contact information forms, Facebook invites and bulletins
Keep a proper and professional appearance and attitude
Responsible for maintaining the workstation/podium in a neat and orderly fashion
Maintain and promote a friendly atmosphere for customers and staff
Comply with added hours or time frame after a scheduled shift as needed
Provide customers with information and directions
Inform management of any complaints, comments or incident
Appear in dress code for all shifts at your scheduled time
Assist with loading/unloading of miscellaneous equipment, such as boxes, flyers, passes, and signs.

EDUCATION/REQUIREMENTS:
High School Diploma or equivalent
1+ years in the nightlife industry
Proof of eligibility to work in the United States
21+ years of age
Maintain a professional, neat and well-groomed appearance adhering to company standards
Proficient in Windows Office, Microsoft Office, Mac OSX, POS systems

SKILLS:
Ability to listen empathetically and be respectful at all times
Ability to communicate assertively
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, lead others, delegate, follow up and make accurate decisions
Ability to communicate with employees and guests
Ability to maintain client confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
Consistently maintain a well-groomed appearance, posture, and hygiene
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

PHYSICAL DEMANDS:
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be fluent in both written and spoken English language
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 50 lbs.

WORK ENVIRONMENT & SCHEDULE:
Small to Medium office environment
Personal desk space
Nightclub, bar, lounge, and restaurant
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
Work varied shifts including days, nights, weekends and holidays

Home Hospitality Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.